Corrado L4-1781cc 1.8L SOHC SC (PG) (1990)
For vehicles which, according to your information are unreachable, please enter into the system one of the codes indicated, as applicable:
Coolant Disposal
The coolant drained during the repair work requires proper storage and disposal. To store/dispose the coolant waste material, follow your Canadian
storage and disposal requirements.
Parts Disposal / Return
All removed parts, including heat exchangers, must be discarded immediately.
Customer Reimbursement Requests
Should a customer inquire about possible reimbursement for out-of-pocket expenses incurred for a previous repair to the heat exchanger, please instruct
the customer to make a copy of the repair order and mail the original together with a cover note to:
Volkswagen Customer Relations - 2F02 (TM)
Up P O Box 842 Stn A
Windsor ON N9A 9Z9
Additional Campaigns
Some of the vehicles may be involved in an additional campaign(s). If so, the respective campaign code has been printed on the recall authorization
form, as well as on your vehicle allocation list. In the interest of minimizing customer inconvenience, please ensure that any such additional campaign(s)
is performed at the same time. For verification, always check your V-Crest recall system.
The V-Crest is the only campaign verification system; other systems are not valid.
Dealer Obligation
To ensure customer satisfaction, as well as minimize inconvenience, dealers are urged to service each vehicle at the scheduled service appointment time,
offer and supply a loaner vehicle for one (1) day, and make sure that each owner vehicle is returned to the customer washed and cleaned inside. Every
effort should be made to reduce any inconvenience to customers.
Dealers are to service each vehicle subject to this recall regardless of mileage, age of vehicle, or selling dealer, from this time forward.
Service Help
If you have any questions regarding this recall or any other recall or service action campaign, please contact me at (810) 340-4858.
Dealer Personnel Information
Please provide a copy of this communication to every person in your dealership who has campaign-related responsibilities and ensure that technicians
view the instructional video prior to performing this recall work on a Corrado vehicle for the first time.
Thank you for your cooperation.
Recall Letter Passat