Jetta L4-1588cc 1.6L DSL SOHC Turbo (1985)
injury and steam up the interior of the vehicle, impairing visibility. This may result in an accident.
Remedy
We plan to replace the heat exchanger in your vehicle with an improved unit at no cost to you. We will contact you as soon as your dealer has the parts
available that are needed to perform this repair. You should expect to be notified again in writing in the next few months. In the meantime, we suggest
that you observe the following:
Precautions
If the coolant temperature warning light on the instrument panel of your car illuminates, activate your emergency flasher, stop your vehicle as soon as
you can safely do so and contact your Volkswagen dealer.
Volkswagen is making every effort to manufacture and supply its dealers with a sufficient number of parts to complete the necessary repairs as
expeditiously as possible. It you are concerned about the safety of your car, please consult your dealer. We appreciate your patience until we can advise
you that you can make the necessary arrangements for the repair.
Service Problem Help
If your dealer fails or is unable to remedy the defect free of charge within a reasonable time, please call or write to:
Volkswagen of America, Inc.
Attn: Customer Relations 2FO2
3800 Hamlin Road
Auburn Hills, MI 48326
Toll-free Telephone: 1 800 822-8987
If you still cannot obtain satisfaction, you may file a complaint with: Administrator, National Highway Traffic Safety Administration, U.S. Department of
Transportation, 400 Seventh Street, S.W., Washington, D.C. 20590. Telephone 1 (800) 424-9393 (Washington, D.C. area: (202) 366-0123).
We regret any inconvenience this matter may cause. However, as part of our commitment to maintain your safety and satisfaction with our product, we
want to make sure that your Volkswagen is safe and performs to your expectations.
Owner Letter Exhibit III
DRAFT
EXHIBIT III
Subject:
Recall Campaign SD
Replace Heat Exchanger
Dear Volkswagen Owner:
In June, 1992, we communicated to you that your Volkswagen is subject to the above-identified recall campaign. This is to inform you that your dealer
now has the necessary parts available to replace the heat exchanger in your vehicle. Please contact the service manager of your authorized Volkswagen
dealer to make an appointment. The recall service will take approximately 2-1/2 hours and will, of course, be free of charge.
Service Problem Help
It your dealer fails or is unable to remedy the defect free of charge within a reasonable time, please call or write to:
Volkswagen of America, Inc.
Attn: Customer Relations 2F02
3800 Hamlin Road
Auburn Hills, MI 48326
Toll-free Telephone: 1 (800) 822-8987
If you still cannot obtain satisfaction, you may file a complaint with: Administrator, National Highway Traffic Safety Administration, U.S. Department of
Transportation, 400 Seventh Street, S.W., Washington, D.C. 20590. Telephone 1 (800) 424-9393 (Washington, D.C. area: (202) 366-0123).
We regret any inconvenience this matter may cause. However, as part of our commitment to maintain your safety and satisfaction with our product, we
want to make sure that your Volkswagen is safe and performs to your expectations.
