Jetta SportWagen L4-2.0L DSL Turbo (CJAA) (2010)
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GPS map display freezes
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No sound after diagnosis
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No sound
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Destination can not be saved or lost
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Unit switches itself off
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GPS location not recognized
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Fault 00862 aerial for navigation (GPS) R501R50 short circuit to earth shown
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No communication with gateway module
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Customer experiences sporadic problems with the mute button being inoperative. (SW 210 & lower)
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Unable to adjust volume while listening to satellite radio. (SW 210 & lower)
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Incorrect heading designation in certain instances. Example: ("Hwy 401 Express lane" is interpreted as "Hwy 401 East" regardless of direction). (SW
210 & lower)
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System stability concerns (Tiguan SW 120 & lower)
Technical Background
Software concern.
Production Solution
SW 980 introduced November 2009 beginning with VIN breaks:
Service
Tip:
DO NOT remove navigation unit from vehicle.
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Connect Midtronics Incharge 940 (INC 940) tester/charger to vehicle's battery.
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Verify that the touch screen navigation unit has not been updated.
Verify Touch Screen Navigation Software