Passat Sedan V6-2792cc 2.8L DOHC (AAA) (1995)
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-
replace lock nut
-
Replace belt
-
Install clip, where necessary
-
Wash car
TJ14
220 T.U.
1
Fan Blade
1H0 959 465C
1
Lock Nut
1H0 959 484
1
Belt
1H0 119 137A
1
Seal
1H0 820 749B
CORRADO
-
Replace radiator motor assembly
-
Replace belt
-
Wash car
TJ15
220 T.U.
1
Fan Motor Assy
1H0 959 455L
1
Belt
1H0 119 137A
1
Seal
1H0 820 749B
!IMPORTANT:
Must enter $7.00 in Sublet Labor field for Washing/Cleaning vehicle.
Must enter $25.00 in Loaner field, if applicable.
For all vehicles which, according to your information are unreachable, please enter into the system one of the codes indicated below, as applicable:
TJ
20
Customer Refused Repair
TJ
30
Total Loss
TJ
40
Vehicle Stolen
TJ
50
Vehicle Left U.S.
TJ
60
Customer Moved - No Forwarding Address
TJ
70
Vehicle Sold - New Owner Unknown
Customer Reimbursement Request
Should a customer inquire about possible reimbursement for out-of-pocket expenses incurred for previous repair to the radiator fan motor assembly,
please instruct the customer to make a copy of the repair order and mail the original, together with a cover note, to:
Volkswagen of America, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
Attn: Customer Relations - 2F02 (TJ)
Additional Campaigns
Some of the vehicles may be involved in an additional campaign(s). If so, the respective campaign code has been printed on the recall authorization
form, as well as on your vehicle allocation list. In the interest of minimizing customer inconvenience, please ensure that any such additional campaign(s)
is performed at the same time. For verification, always check your V-Crest recall system. The V-Crest is the only campaign verification system; other
systems are not valid.
Vehicle Verification
All affected vehicles will be entered into the V-Crest system at the time of the initial owner notification. Dealers should inquire as needed.
Dealer Obligation
To ensure customer satisfaction, as well as minimize inconvenience, dealers are urged to service each vehicle at the scheduled service appointment time
and make sure that each vehicle is returned to the customer washed and cleaned inside. Do not let customers wait longer than necessary during service of
the vehicle. If a customer, indeed, is inconvenienced, offer a loaner vehicle. Every effort should be made to reduce inconvenience to customers.
VWoA is determined to complete as many vehicles as possible within six (6) months of initiation. We will mail a gift to those customers who comply
within this time frame. For this reason, we ask that you please ensure that claims are entered into the system in a timely manner after you have completed
this recall. This will enable us to send gifts to qualifying customers without delay. Dealers are to service each vehicle subject to this recall at no charge to
owners, regardless of mileage, age of vehicle, or selling dealer, from this time forward.
Service Help
If you have any questions regarding this recall or any other recall or service action campaign, please feel free to contact me at (810) 340-4850 or John
Von Hollen at (810) 340-4858.
