Touareg V8-4.2L (BHX) (2004)
Ground Strap: Customer Interest
Electrical - No Start/No Crank/Can't Remove Key
27 07 06
April 27, 2007
2010465 Supersedes T.B. Group 27 number 05-01 dated January 20, 2005 due inclusion into ElsaWeb.
Affected Vehicles
Condition
Starter, Does Not Crank, Engine Does Not Start; Key Cannot be Removed from Ignition Switch
Vehicle will not crank, does not start, battery has low power condition. Key cannot be removed from ignition switch.
Technical Background
May be caused by low battery voltage due to poor contact at the battery chassis Ground (GND) strap as a result of black silicone like substance (sealant)
on the Ground (GND) terminal and Battery Ground (GND) strap.
Production Solution
Beginning with VIN: 7L_5D017391, a protective cap is installed to prevent sealant from reaching stud during the sealing process.
Service
Verify correct DIN values as per Technical Bulletin 2012377.
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Move driver seat to most rearward and highest position.
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Remove carpeted cover trim to access Ground (GND) stud.
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Remove nut (arrow) for battery Ground (GND) strap from chassis Ground (GND) stud.