Touareg (7P5) V6-3.6L (CGRA) (2011)
Steering Column Bearing: Customer Interest
Steering - Creak/Squeak From Column When Turning
48 11 01
February 11, 2011
2025008 Supersedes T.B. V481 002 dated December 7, 2010 to enter special lubricant quantity.
Vehicle Information
Condition
Creaking or Squeaking Noise from Steering Column (sealing boot)
Customer may complain of a creaking or squeaking noise from the steering column when steering slowly. The noise may get louder at higher
temperatures or with longer drive time.
The noise comes from the sealing sleeve/steering column opening on the bulkhead.
Unlike noises from the steering rack, the creaking can be reproduced when the engine is switched off. When steering around the center of the steering
range, a creaking can be heard.
Technical Background
Incorrect installation or poor lubrication.
The condition can result in a noise from the steering column area, but this condition has no affect on the steering system's function.
Production Solution
Installation process improved.
Service
If the sealing sleeve is correctly installed but there are still creaking noises:
^
Grease the intermediate steering shaft in the area of the bearing ring (white) with special lubricant G 052 172 A2.
^
Spread the lubricant by slightly rotating the sealing sleeve.