240 L4-2320cc 2.3L SOHC VIN 83 B230FD (1993)
CAMPAIGN RESPONSIBILITY
Dealers are to inspect/repair vehicles identified as affected within the campaign range, regardless of mileage or vehicle age. The repair covered under
Campaign 62 is free-of-charge to the owner. Your Regional Service Manager - Parts and Service will follow-up to ensure that this campaign is
proceeding smoothly.
Owner Letter
December 1992
Dear Volvo Owner:
Your experience and satisfaction with your Volvo is of primary concern to us. Our commitment to constant product and service improvements continues,
and accordingly we would like to add an enhancement that will add to your driving pleasure.
The sway bar in the front suspension of your 1991, 1992 or 1993 240 series sedan or wagon is attached to the frame by bushings and retainers. If a
bushing releases from the retainer, it will cause a knocking noise only. It will not affect the safety or handling of the vehicle. We would like to install an
enhanced bushing to secure the attachment.
This procedure can be performed the next time your vehicle is in for service, or you may call your authorized Volvo dealer at your earliest convenience.
This process will take approximately 30 minutes and will be done at no cost to you. Please be sure to advise your authorized Volvo dealer to allow for
the additional time in scheduling your appointment.
If you have any concerns, your Volvo dealer is ready to assist you, or you can contact Volvo Consumer Affairs, P.O. Box 914, Rockleigh, NJ 07647.
Our telephone number is 1-800-458-1552 or 201-767-4737 (8:00 a.m. to 7:00 p.m.) Eastern Time.
We apologize for any inconvenience this matter may cause, and we appreciate your cooperation.
Dealer Letter
December, 1992
TO: ALL VOLVO DEALERS - U.S. AND CANADA
RE: SERVICE CAMPAIGN 62 SUPPLEMENT
The remaining owner notices for Service Campaign 62 will be mailed on a staggered schedule beginning the week of January 4, 1993. The first mailing
will be sent to owners of affected 1991 and 1993 vehicles. A subsequent mailing covering affected 1992 vehicles will then follow within a few weeks.
IMPORTANT:
This mailing will only be sent to those owners who did not receive a letter in conjunction with Recall Campaign 61 Ball Joint Replacement. Those
owners were notified about both Recall Campaign 61 and Service Campaign 62 on or about the week of October 19, 1992. The printout of affected
vehicles you received at that time only covered those owners.
A complete description of the repair requirements and claim submission procedures is included with this dealer package. It is the dealer's responsibility
to review the details provided in the informational materials listed below with all dealership personnel involved.
-
Service Manager Bulletin
76-3A, dated December 1992
-
Service Bulletin
76-105 dated 10/92 (distributed under - Owners Letter separate cover)
-
Parts Information Bulletin
8-62A, dated December 1992
Campaign Responsibility
Dealers are to repair all vehicles within the applicable vehicle ranges regardless of mileage or vehicle age. The repairs covered by this service campaign
are free-of-charge to the owner.
Parts Ordering
A final allocation of the bushings will be made during the week of December 21, 1992. This allocation will equal approximately 10% of the vehicles
involved which were not included in Recall 61. After this allocation you may order additional quantities using normal ordering procedures.
Stock Vehicles
All stock vehicles within the chassis range must have Campaign 62 completed prior to customer delivery or dealer trade.
No car within the affected range is to leave your dealership without having Campaign 62 completed.
