850 T-5R L5-2.3L Turbo VIN 58 B5234T5 (1995)
Technical Service Bulletin # 872
Date: 950401
Recall - Jack Replacement
GROUP
8
NO.
72
MARKET
North America
SUBJECT
Recall 72
850 Jack Replacement MY 95
DATE
April, 1995
Volvo Cars of North America, Inc. and Volvo Canada Ltd. have determined that certain 1995 model year 850 series vehicles will require the
replacement of the jack. Approximately 31,365 vehicles in the U.S and 2,577 vehicles in Canada are involved in this recall.
The following part number applies:
MODEL
QTY REQUIRED
PART NUMBER
DESCRIPTION
854/855
1
9170141-7
Car Jack
For most dealers an initial allocation of jacks equal to 50% of the vehicles retailed or in stock at your dealership will be made starting on the week of
April 24, 1995. After this one time allocation you may order additional quantities using normal ordering procedures. However, some dealers will receive
a 25% allocation as part of a new procedure being piloted.
In an effort to reach as many affected Volvo owners as possible in a minimum of time, we are planning to offer some owners the option of having the
jack shipped directly to their residence or place of work via UPS. This will involve a relatively small sample (less than 10%) of the overall Recall
population. You will be notified if any of these customers are on your Dealer Vehicle Campaign List.
NOTE:
All backorders of part number 9170141-7 will be cancelled during the week of April 24, 1995. Please reorder as necessary based on the above
information.
Service information concerning this campaign is contained in Service Manager Bulletin, Group 89 No. 2 and Technical Information and Instructions
Bulletin Group 89, No. 72.
Owner Letter
May 1995
Dear Volvo 850 Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Volvo has determined that a defect
which relates to motor vehicle safety exists in the jack of certain 1995 model year Volvo 850 series vehicles. The load capacity of the jack may not meet
Volvo specifications. As a result, there is a possibility that the car may fall while it is raised on the jack. If this occurs, there is a risk of personal injury.
Volvo will replace the jack, at no charge to you. This will take only a few minutes to complete, and can be done while you wait. Please contact your
authorized Volvo Dealer to arrange for this replacement. In the meantime, should you experience a flat tire or other condition which would require the
vehicle be lifted off the ground, we strongly advise that you call Volvo On Call at 1-800-63VOLVO or your Authorized Volvo Dealer, to arrange for
free roadside assistance. Under no circumstances should you use the original jack that came with your Volvo 850.
If you have any questions you can contact your authorized Volvo Dealer or Volvo Customer Service, P.O. Box 914, Rockleigh, N.J. 07647. You may
call us at 1-800-458-1552 or 201-767-4737 (8:00 AM to 7:00 PM eastern time). You may also call the NHTSA Administrator at 1-800-424-9393. The
phone number in the District of Columbia is 202-366-0123. Their address is 400 Seventh St. S.W., Washington DC 20590.
Your continuous safety and satisfaction are very important to us. We apologize for any inconvenience this may cause, and we appreciate your
cooperation.
Dealer Letter
April 1995
