RL V6-3.5L (2007)
Compass: All Technical Service Bulletins
Campaign - Compass CD-ROM Update
07-047
October 12, 2007
Applies To:
2007 RL Base Model - VIN JH4KB1...7C000001 thru JH4KB1...7C002576
Product Update:
Improving the Elevation and Clock Settings (Supersedes 07-047, dated August 25, 2007, to update the information marked by asterisks)
BACKGROUND
Clients complain that the elevation on the compass displays in meters instead of feet, and the time and date on the compass screen are difficult to set
correctly.
CLIENT NOTIFICATION
All owners of affected vehicles were mailed a notification of this product update and a new replacement version 4.56 CD-ROM. While this notification
instructs clients how to replace the CD-ROM by themselves, some may still return to your dealership and ask you to replace it for them.
*NOTE:
Your clients may be confused about the terminology used to describe their navigation system. Although the client letter refers to the compass unit as
a navigation unit, the unit is basically a navigation system that only shows compass system features.*
Some vehicles affected by this campaign may still be in dealer inventory. For dealers with an existing inventory of affected vehicles, individual mailers
with a CD-ROM were marked with the VIN of the affected vehicle and mailed to the dealerships. If a vehicle is no longer in your inventory, contact the
client directly, and have them bring the vehicle in so you can install the CD-ROM.
Not all vehicles within the affected VIN range are affected by this campaign. To verify that a vehicle is eligible, check for at least one of these items:
^
The vehicle already has a version 4.56 CD-ROM.
^
The client has a notification letter.
^
The vehicle is shown on your campaign responsibility report.
^
The vehicle is shown as eligible on a VIN status inquiry.
CORRECTIVE ACTION
*Replace the navigation/compass CD-ROM in any affected vehicles in your inventory and for any clients who need assistance.*
PARTS INFORMATION
RL Compass CD-ROM: P/N BM535A0, Version 4.56
NOTE:
Replacement CD-ROMs were sent to all clients and dealerships with affected vehicles. If you need to order an additional CD-ROM, call the Acura
Navigation and Audio Disc Fulfillment Center.
WARRANTY CLAIM INFORMATION
In warranty:
The normal warranty applies.
Operation Number:
053020
Flat Rate Time:
0.2 hour
Failed Part:
P/N 39546-SJA-A81
Defect Code:
5FW00
Symptom Code:
Q5500
