SLX V6-3.2L SOHC (1996)
Brake Hose/Line: Recalls
Example of Customer Letter
June 1997
Safety Recall: SLX Front Brake Line
Dear SLX Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
What is the reason for this notice?
Isuzu Motors Ltd., the manufacturer, has decided that a defect which relates to motor vehicle safety exists in certain 1996 - 97 SLX models. Some left
front brake lines were improperly installed, so there is insufficient clearance between the brake line and the upper suspension. If the brake line rubs
against the suspension, it can become damaged, resulting in brake fluid leakage. If this occurs, the front brakes may become inoperative, reducing overall
braking performance without warning. This could result in longer than normal stopping distances and could lead to a vehicle crash
What should you do?
Call any authorized Acura automobile dealer and make an appointment to have your vehicle inspected and, if necessary, repaired. They will inspect the
left front brake line to determine if the clearance between the brake line and upper suspension is sufficient. If not, they will replace the brake line. This
inspection and repair will be done free of charge. Parts are now available. The repair takes about two hours, but please plan to leave your vehicle at the
dealer all day to allow them scheduling flexibility.
Who to contact if you experience problems.
If you are not satisfied with the service you receive from your Acura dealer, you may write to
American Honda Motor Co., Inc.
Acura Customer Relations Dept.
1919 Torrance Blvd.
Torrance, CA, 90501-2746
If you believe that American Honda or the dealer has failed or is unable to remedy the defect in your vehicle, without charge, within a reasonable period
of time (60 days from the date you first contact the dealer for a repair appointment), you may submit a complaint to
Administrator
National Highway Traffic Safety Administration
400 Seventh St., S.W.
Washington, D.C. 20590
Or call the toll-free Auto Safety Hotline at (800) 424-9393. Residents of Washington D.C. should call (202) 366-0123.
What to do if you feel this notice is in error.
This notice was mailed to you according to the most current information we have available. If you no longer own this vehicle, or some information in this
notice is incorrect, please fill out and return the included, postage-paid Information Change Card. This will help us to update our records.
If you have questions.
If you have questions about this notice, or need assistance with contacting an Acura dealer, please call the Acura Customer Relations Department at
(800) 382-2238.
We apologize for any inconvenience this may cause you.
