TL V6-3.2L (2004)
c/o Model Electronics
615 E. Crescent Ave.
Ramsey, NJ 07446
800-433-9657
(Visteon offers an open line of credit. Call their
800 number to establish an account.)
NOTE:
The manufacturer will repair the unit and ship it back within 5-7 working days, via UPS ground prepaid or 2nd Day Air (whichever you
requested). Do not forget to include the shipping cost in your dealership payment. Units damaged by misuse or mishandling cannot be shipped
back within the usual 5-7 days.
Each manufacturer's guarantee for the repair differs. To confirm the repair guarantee, contact the manufacturer using the phone number listed
above.
10. To check on the status of your repair order, call the manufacturer.
If your client has any further questions or concerns, have them call Acura Client Services.
NOTE:
A damaged unit may need extra repair. If so, the manufacturer will call you with an estimate of any added charges.
^
If you accept the estimate, mail a dealership check for the additional amount to the manufacturer, authorize the increased amount to be
applied to the credit card payment, or have the manufacturer ship the unit back to you, and you pay the difference upon arrival (C.O.D.).
^
If you reject the estimate, the faulty unit will be returned to you along with a refund. However, you will be charged $30.00 (C.O.D.) for
diagnosis, shipping, and handling. The unit will be shipped back to you, via UPS ground.
COMPLETING THE OUT-OF-WARRANTY/NEW REPLACEMENT AUDIO SYSTEM COMPONENT REPAIR FORM
