ZDX V6-3.7L (2010)
Navigation Module: Customer Interest
Navigation Radio - XM Preset Won't Save/Erratic Map Info
January 11, 2011
2010 MDX with Navigation - ALL 2010 ZDX with Navigation - ALL
Different XM Presets Cannot Be Saved For Driver 1 and Driver 2; Alabama
Navigation Defaults to California When Destination Is Entered
(Supersedes 10-042, dated December 1, 2010, to revise the information marked by the black bars and asterisks)
Under DIAGNOSIS, the software versions were changed.*
The vehicle has at least one of these symptoms:
You cannot save different XM presets for Driver 1 and Driver 2.
When the vehicle is in Alabama, and you enter a destination into the navigation system, your starting location is in California.
Diagnose the navigation unit problem. Then, if needed, update the navigation unit software using the patch CD.
Patch CD: T/N 07AAZ-ALBA100
The patch CD contains no map or P01 data.
WARRANTY CLAIM INFORMATION
The normal warranty applies.
Flat Rate Time:
1. Set different presets for Driver 1 and Driver 2, then check to see if the presets work properly.
Make sure you have the Driver 1 and Driver 2 remotes for this test. Refer to the owner's manual for more information about the remotes and how
to switch between Driver 1 and Driver 2.
Does the system recall the different presets for the applicable driver?
Yes - Go to step 2. No - Go to step 3.
2. If you are in Alabama, enter the client's destination information into the navigation system, and see if it shows your starting location in California.