A3 Quattro (8PA) L4-2.0L Turbo (CCTA) (2011)
Strut Mount: Customer Interest
Suspension - Front Suspension Cracking/Rubbing Noise
42 Light cracking or rubbing noises from suspension strut when steering
40 10 10
2021771/2
September 10, 2010
Supersedes Technical Service Bulletin Group 40 number 10-05 dated April 23, 2010 for reasons listed below.
AFFECTED VEHICLE
CONDITION
Light cracking or rubbing noises when steering.
^ The noise emanates from the front suspension strut mounting.
^ The complaint occurs most often when maneuvering.
^ The noise is not caused by extreme load on only one suspension strut.
TECHNICAL BACKGROUND
Possible cause #1: This is the most frequent cause. The shock absorber buffer can chafe the cap of the suspension strut tube when steering. (See TSB
2021724.)
Possible cause #2: The boot is incorrectly fastened or deformed.