Q7 Quattro V6-3.6L (BHK) (2007)
The system automatically enters parts and labor applicable to the above-listed code.
If a vehicle cannot be corrected or reached
Pick a code from the list below to best describe the reason why the vehicle cannot be corrected or reached. Enter the code into the system.
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I920 Customer Refused Repairs
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I930 Total Loss
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I940 Vehicle Stolen
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I950 Vehicle Exported
If the vehicle is outside of the specified warranty period
The customer has the option to pay for the repair.
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If the customer agrees to pay for the repair:
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The dealer should enter a I910 (no pay) claim into the warranty system.This will close the code out of ElsaWeb.
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In this claim, the dealer should note the actual repair order number and date of repair in the comment lines.
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If the customer does not agree to pay for the repair:
The dealer should enter a I920 (no pay) claim into the warranty system to indicate that the customer has refused the repair.