Q7 Quattro V6-3.6L (BHK) (2007)
Neutral Safety Switch: Customer Interest
A/T - Can't Remove Key From Ign/DTC 00230
37 Gear lever problem, ignition key cannot be removed
37 10 09
2014738/6
June 16, 2010
Supersedes Technical Service Bulletin Group 37 number 09-11 dated August 26, 2009 for reasons listed below.
Affected Vehicles
Condition
^ The ignition key cannot be removed from the switch, despite selecting shift position "P".
^ Or if equipped with advanced key system, the vehicle cannot be locked by remote control after exiting.
^ The following DTC code may be logged in the 05-vehicle authorization system: DTC 00230 (Switch for gearbox position P-F305, disruption/short
circuit to positive/ground, sporadic).
Technical Background
Gear lever position "P" sporadically is not recognized, causing the ignition key not to be cleared or preventing the locking of the vehicle. In some cases
the cable adjustment is not correct; therefore the gear lever position "P" is sporadically not recognized.
Production Solution
^ From Chassis No. 7D072861 Cable improved adjustment in production
^ From Chassis No. 8D014775 Improved connections in micro switch
Service
Tip: With all complaints in connection with the selector mechanism, the attached checklist must be completed.
Check for other faults that may be logged in control units, such as ABS, vehicle authorization system, engine, gearbox, etc. Address them according to
the guided fault finding.
If no other faults are logged, or all other faults are addressed, proceed as follows:
Case A - Chassis No. before 7D072861
1. Read the fault memory. If fault is logged in Access/Start Control System group 05, follow guided fault finding.
2. Carry out the checks described in the attachment (Checklist for Audi Q7 Transmission Selector Mechanism).