Q7 Quattro V6-3.6L (BHK) (2007)
Suspension Strut / Shock Absorber: Symptom Related Diagnostic Procedures
Shock Absorber Noises
Shock absorbers, noises
Shock absorbers are frequently rejected and exchanged because of rumbling noises. Examinations on the test stand and vehicle have shown that
there was not complaint with approx. 70% of the rejected shock absorbers and the replacement was not justified.
With complaints that are interpreted as rumbling or knocking sounds, proceed as follows.
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Determine on a road test with the customer - if possible on a dry stretch of road with irregularities - where, when and how these sounds change.
Note:
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In the rarest cases, the shock absorber is the cause of the noises.