Park Avenue V6-3.8L VIN K (1995)
PROM - Programmable Read Only Memory: All Technical Service Bulletins
Owners Letter
Dear Buick Owner:
This notice is sent to inform you that Buick Motor Division is conducting a Customer Satisfaction recall campaign, involving an emission component,
that includes your vehicle.
RECALL FOR:
General Motors has determined that certain 1995 Buick Park Avenue and Riviera model vehicles equipped with a 3800 Series II engine may have a
deceleration stall under limited conditions. This could result in loss of power steering assist, generator and power braking assist.
ACTION:
To prevent the possibility of this condition occurring, a component inside the Powertrain Control Module on your vehicle will be replaced with an
improved design. This service will be performed for you at no charge.
CONTACTING YOUR DEALER:
Please contact your Buick dealer as soon as possible to arrange a service date and so the dealer may order the necessary part for the repair. Instructions
for providing this service have been sent to your dealer and parts are available. Please ask your dealer if you wish to know how much time will be needed
to schedule and process your vehicle.
COURTESY TRANSPORTATION:
To minimize your inconvenience, Buick and Buick dealers offer various courtesy transportation options, including for this campaign, two-way shuttle
service or a loaner. If these do not fit your needs, pick up and delivery of your vehicle is also being offered. Your dealer can advise you of the various
options available to you when you schedule your appointment and courtesy transportation requirements.
OWNER REPLY CARD:
The enclosed owner reply card identifies your vehicle. Presentation of the card to your dealer will assist in providing the necessary service in the shortest
possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us. Should your
dealer not schedule a service date within a reasonable time, you should contact the Buick Customer Assistance Center by calling 1-800-521-7300. The
Customer Assistance Center will assist you and the dealer in getting your vehicle serviced.
EMISSION WARRANTY
To ensure your full protection under the emission warranty made applicable to your vehicle by Federal Law, and your right to participate in future
recalls, it is recommended that you complete its service as soon as possible. Failure to do so could legally be determined to be lack of proper
maintenance of your vehicle. Also, your vehicle may fail a state or local emission inspection test if the recall work is not accomplished.
Should your dealer find that your emission system has been intentionally disabled, you will be asked if you wish the system to be restored so that it will
function as designed. The cost of, such restoration will be your responsibility.
IMPORTANT MESSAGE FOR CALIFORNIA RESIDENTS
The California Air Resources Board (CARB) requires that vehicle emission campaigns be completed prior to California registration renewal.
Uncorrected emission recall campaigns will result in the inability to renew your California vehicle registration.
At the time of emission campaign completion, your California dealer will issue a "Campaign Certificate of Completion." Keep this certificate and, if
required, present it to the Department of Motor Vehicles when renewing your California registration as proof of campaign completion.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our
products.
