Skylark L4-144 2.4L DOHC VIN T SFI (1997)
Fender: All Technical Service Bulletins
Owner Letter
November, 1996
Dear Buick Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Reason For This Recall:
General Motors has decided that certain 1997 Buick Skylark sedan vehicles may not comply with Federal Motor Vehicle Safety Standard (FMVSS) 301,
"Fuel System Integrity". During assembly of the left rear quarter panel, some welds may have been missed because of a faulty fixture.
In the event of a rear-end crash, the vehicle sheet metal structure may not perform as designed. This could result in unexpected damage to the fuel tank or
fuel lines and leakage of fuel. If there is a fuel leak and an ignition source, a fire could occur.
What Will Be Done:
To prevent this possibility, dealers are to inspect for the missing welds and, if necessary, place three welds between the involved panels and apply
primer, sealer and anti-corrosion material. This service will be performed for you at no charge.
How Long Will The Repair Take?
The length of time required to perform this inspection and service correction is approximately three hours. Additional time may be required to schedule
and process your vehicle. If your dealer has a large number of vehicles awaiting service, this additional time may be significant. Please ask your dealer if
you wish to know how much additional time will be needed.
Contacting Your Dealer:
Please contact your Buick dealer as soon as possible to arrange a service date. Parts are available and instructions for making this correction have been
sent to your dealer. Please ask your dealer if you wish to know how much time will be needed to schedule, process and repair your vehicle. Your Buick
dealer is best equipped to obtain parts and provide services to correct your vehicle as promptly as possible. Should your dealer be unable to schedule a
service date within a reasonable time, you should contact the Buick Customer Relations Center at 1-800-521-7300. Deaf, hearing impaired or speech
impaired call 1-800-832-8425 (Utilizes Telecommunication Devices for the Deaf/Text Telephones TDD/TTY).
If, after contacting the customer relations center, you are still not satisfied that we have done our best to remedy this condition without charge and within
a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W. Washington,
D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
Customer Reply Card:
The enclosed customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the
shortest possible time. If you no longer own this vehicle, please let us know by completing the postage paid reply card and returning it to us.
Courtesy Transportation:
Your dealer will provide you with shuttle service or some other form of courtesy transportation, if necessary, while your vehicle is at the dealership for
this repair. Please refer to your Owner's Manual and your dealer for details on Courtesy Transportation. We are sorry to cause you this inconvenience;
however, we have taken this action in the interest of your safety and continued satisfaction with our products.
