Caprice Wagon V8-350 5.7L VIN P SFI (1996)
Tighten nut and torque to between 95 Nm (70 lb. ft.) to 112 Nm (83 lb. ft.), then tighten nut enough to align slot in nut with hole in ball stud and
install new cotter pin. Nut rotation to align cotter pin hole is not to exceed one flat (60 degrees).
Owner Letter
Dear Chevrolet Caprice/Impala Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has decided that a defect which relates to motor vehicle safety exists in some 1995-96 Chevrolet Caprice/Impala vehicles. The lower
control arm ball joint attachment nut may be loose. This condition can cause the lower control arm ball joint to loosen, fatigue and separate from the
front suspension knuckle. If separation were to occur with the vehicle in motion, loss of vehicle control may occur which could result in a vehicle crash
without prior warning.
WHAT WE WILL DO
To correct this condition, all involved vehicles will have both front lower control arm ball joint attachment nuts inspected for proper torque. If the ball
joint has loosened from the knuckle, both the ball joint and knuckle will be replaced. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date and so they may inspect your vehicle and if necessary order the
necessary parts for the repair. Instructions for making this correction have been sent to your dealer and parts are available. The labor time necessary to
perform this inspection/service correction is approximately 20 minutes to 3-1/2 hours. Please ask your dealer if you wish to know how much additional
time will be needed to schedule and process your vehicle.
Your Chevrolet dealer is best equipped to provide service to ensure that your vehicle is corrected as promptly as possible. If, however you take your
vehicle to your dealer on the agreed service date, and they do not remedy this condition that date or within five (5) days, we recommend you contact the
Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without
charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street,
S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the
shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continue satisfaction with our
products.
