Express 1/2 Ton Van V6-4.3L VIN X (2003)
Parts Pre-Ship Information - For US and Canada
Important:
An initial supply of rear license plate lamp sockets required to complete this program will be pre-shipped to involved dealers of record. This
pre-shipment is scheduled to begin the week of July 7, 2003.
Additional parts, if required, are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles
listing" before ordering parts. Normal orders should be placed on a DRO Daily Replenishment Order. In an emergency situation, parts should be
ordered on a CSO = Customer Special Order.
RECALL IDENTIFICATION LABEL - For US and IPC
Place a Recall Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Recall Bulletin. Each label
provides a space to include the recall number and the five-digit dealer code of the dealer performing the recall service. This information may be inserted
with a typewriter or a ballpoint pen.
Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle.
When installing the Recall Identification Label, be sure to pull the tab to allow adhesion of the clear protective covering. Additional Recall Identification
Labels for US dealers can be obtained from Dealer Support Materials.
Additional Recall Identification Labels for IPC dealers can be obtained from your Regional Marketing Office.
RECALL IDENTIFICATION LABEL - For CANADA
Place a Recall Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Recall Bulletin. Each label
provides a space to include the recall number and the five-digit dealer code of the dealer performing the recall service. This information may be inserted
with a typewriter or a ballpoint pen.
Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle.
Additional Recall Identification Labels for Canadian dealers can be obtained from DGN.
COURTESY TRANSPORTATION
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered
by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period
and involved in a product recall is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle
service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service
Policies and Procedures Manual for Courtesy Transportation guidelines
CLAIM INFORMATION
