Express 4500 V8-6.0L (2010)
Technical Service Bulletin # 10216A
Date: 100712
Recall - Voltage Regulator Internal Low Resistance Short
SAFETY
Bulletin No.: 10216A
Date: July 12, 2010
Subject: 10216A - Voltage Regulator Internal Low Resistance Short
Models:
2010 Chevrolet Express
2010 GMC Savana
Supercede:
The labor codes in this bulletin have been changed. Please discard all copies of bulletin 10216, issued July 2010.
This bulletin cancels and replaces bulletin 10091B, issued June 2010. The inspection date code that determines a good generator has been
changed. The vehicles involved in this recall include 1) additional vehicles built between January 15, 2010 and February 1, 2010; 2) all vehicles
that were previously inspected and determined to have a good generator; and 3) vehicle that have not had recall 10091 performed.
As an important precaution to prevent possible fire, until the inspection procedure for this recall is completed, all vehicles should have both
battery cables disconnected immediately. Until the battery cables are disconnected, do not park these vehicles inside a garage, car port or other
structure.
Condition
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2010 Chevrolet Express and GMC Savana vehicles.
Some of these vehicles have a condition in which the generator may develop a low resistance short within the voltage regulator. If this occurs, an open
circuit could be created, which would illuminate the generator lamp in the instrument panel, or in some cases, cause an engine compartment fire.
Correction
Dealers are to inspect and, if necessary, replace the generator.
Vehicles Involved
Involved are certain 2010 model year Chevrolet Express and GMC Savana vehicles built within these VIN breakpoints:
Important
Dealers are to confirm vehicle eligibility prior to beginning repairs by using the Investigate Vehicle History. Not all vehicles within the above
breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address
information has been prepared and will be provided to US and Canadian dealers through the GM GlobalConnect Recall Reports, or sent directly to
export dealers. Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration
data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you
are urged to limit the use of this report to the follow-up necessary to complete this recall.
Parts Information
Parts required to complete this recall are to be obtained from General Motors Customer Care and Aftersales (GMCC & A). Please note that only
vehicles that do not pass the generator date code inspection will require parts. Orders should be placed as CSO3 = Customer Special Order
Advisory Code 3. This will allow orders to write directly to your Admin PDC. If your Admin PDC does not have inventory it will then automatically
refer to a distribution center with inventory for next day delivery.
