K 2500 Suburban 4WD V8-6.5L DSL Turbo VIN F (1996)
Submit a Product Campaign Claim with the information indicated.
Owner Letter
Dear GMC Customer:
As a valued customer, your complete satisfaction with your 1996 GMC Sierra or Suburban is our goal. In keeping with this goal, we want to let you
know that we have discovered a condition that could affect your vehicle and we want to take care of it at no charge to you.
CERTAIN 1996 K- Pickups and C/K Suburbans with diesel engine (L56/L65) and 4L80-E automatic transmission (MT1) built at Oshawa and Janesville
Assembly plants, may have a condition in which the automatic transmission auxiliary oil-cooler inlet hose is kinked. Restricted transmission fluid flow
can result from this kinked hose, which can cause lack of lubrication to the transmission gear components. This can result in premature wearing of load
carrying members, which can lead to noises, slipping, and/or loss of gear ranges, and eventually complete loss of transmission function.
C/K Trucks equipped with 6.5L diesel engines built at Oshawa Truck Assembly or at Janesville Assembly, may have an automatic-transmission auxiliary
oil-cooler inlet hose that is kinked. Restricted transmission fluid flow can result from this kinked hose, which can cause lack of lubrication to the
transmission gear components. This can result in premature wearing of load carrying members, which can lead to noises, slipping, and/or loss of gear
ranges, and eventually complete loss of transmission function.
To be sure that your vehicle is to specifications, we will inspect for a kinked oil-cooler inlet hose. If it is kinked, a new hose will be installed, and the
transmission fluid will be changed.
Instructions for performing this service have been sent to your GMC dealer, and parts are available. Please contact your GMC dealer to arrange a service
date as soon as possible. This procedure will take about 2 hours to complete, but you should ask how much additional time your dealer will need to
schedule and process your vehicle.
The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction
to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish us the complete name and address of the person you
sold or traded your vehicle to and return the card to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our product.
