Traverse FWD V6-3.6L (2009)
Sun Shade: Technical Service Bulletins
Body - Sunroof Glass Water Leak/Wind Noise/Binding
ENGINEERING INFORMATION
Bulletin No.: 09-08-67-010
Date: May 19, 2009
Subject: EI09119 - Sunroof Glass Water Leak, Wind Noise, Binding Condition, Not Flush With Roof Sheet Metal (Engineering Information)
Models:
2009 Buick Enclave
2009 Chevrolet Traverse
2009 GMC Acadia
2009 Saturn OUTLOOK
Excluding Vehicles Equipped With RPO VQQ
Attention:
Proceed with this bulletin ONLY if the customer has commented about this concern AND the EI number is listed in GMVIS. If the customer has not
commented about this condition or if the EI does not show in GMVIS, disregard this bulletin and proceed with diagnostics found in published service
information. THIS IS NOT A RECALL- refer to Service Bulletin 04-00-89-053B for more detail on the use of Engineering Information bulletins.
Condition
Important
If the customer did not bring the vehicle in for this issue, DO NOT PROCEED with this bulletin.
Some customers may comment about sunroof wind noise, water leaks or glass panel fit concerns. These concerns may be related to Labor Code B2720:
Sunroof Window Height and Opening Fit Adjustment in SI.
Cause
GM Engineering is attempting to determine the root cause for the concerns with the sunroof glass adjustment. GM Engineering has a need to obtain
information first hand during the diagnosis and repair. As a result, this information will be used by engineering to "root cause" the customer's concern
and develop a field fix.
Instructions
If a vehicle is encountered with the above listed concern, and SI diagnostics isolate the sunroof window adjustment as the cause, contact a GM engineer
before performing any additional steps. DO NOT adjust or service the assembly without direction from GM Engineering.
Contact information
If a engineer is unable to take your call, please leave the following information in a message:
-
Technician Name
-
Dealer Name and Phone Number
-
Complete VIN and Repair Order Number
If engineering is unable to return the call within one hour, proceed with diagnosis and repair based on information found in SI.
Warranty Information
For vehicles repaired under engineering direction, use the table above.
