Sebring V6-2.5L VIN N (1997)
Suspension Strut / Shock Absorber: Customer Interest
Rear Strut - Knocking or Tapping Noise
NUMBER: 02-07-99
GROUP: Suspension
DATE: June 11, 1999
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 02-07-98, DATED JUN. 19, 1998, WHICH SHOULD BE REMOVED FROM
YOUR FILES AND NOTED IN THE 1998 TECHNICAL SERVICE BULLETIN MANUAL (PUBLICATION NO. 81-699-99003). THIS IS A
COMPLETE REVISION AND NO ASTERISKS HAVE BEEN USED TO HIGHLIGHT REVISIONS.
SUBJECT:
Light knocking Noise From The Rear Shock Area
OVERVIEW:
This bulletin involves replacing the rear shock bracket assembly (insulator), upper & lower insulator bushing, and the bushing collar with newly designed
parts.
MODELS:
1997 - 1999 (FJ) Avenger/Sebring/Talon
NOTE:
THIS INFORMATION APPLIES TO ALL 97 AND 98 MODELS AND 99 AVENGER/SEBRING MODELS BUILT PRIOR TO JULY 31, 1998,
(MDH 0731XX).
SYMPTOM/CONDITION:
Light knocking or tapping noise may be heard coming from the rear shock area while traveling over bumps.
DIAGNOSIS:
It is important to note when the customer notices this noise (speed, while turning, type of road, etc.). Attempt to duplicate the noise condition. If
necessary, take the customer on a test drive to help identify the noise.
If the exact location of this noise cannot be determined, first check all suspension components for wear, damage, and tightening torque. If these items
check OK, and/or the noise is determined to be coming from the rear shock tower area, perform the Repair Procedure.
PARTS REQUIRED:
2
MR31 1114
Bracket, Upper (insulator)
2
MR235627
Bushing, Upper Insulator
2
MR235628
Bushing, Lower Insulator
2
MB871748
Collar, Insulator
REPAIR PROCEDURE:
1.
Following service manual procedures, remove the rear shock assembly from the vehicle.
