Town & Country Van 2WD V6-230 3.8L VIN L SMFI (1997)
Technical Service Bulletin # 19-11-97
Date: 971205
Power Steering Line - Honk Noise At Low Speed
NO: 19-11-97
GROUP: Steering
EFFECTIVE DATE: Dec. 5, 1997
SUBJECT:
"Honk" Noise During Parking Lot Maneuvers
FOR VEHICLES EQUIPPED WITH A 3.0L, 3.3L OR 3.8L ENGINE THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN
19-07-97, DATED MAY 9, 1997. FOR VEHICLES EQUIPPED WITH A 2.4L ENGINE CONTINUE TO USE TECHNICAL SERVICE BULLETIN
19-07-97.
MODELS:
1996 - 1998 (NS) Town & Country/Caravan/Voyager
1996 - 1998 (GS) Chrysler Voyager (International Market)
NOTE:
THIS BULLETIN APPLIES TO LEFT HAND DRIVE VEHICLES EQUIPPED WITH A 3.0L, 3.3L OR 3.8L ENGINE.
SYMPTOM/CONDITION:
"Honk" noise, which may also be described by vehicle operator as an intermittent groan or squawk noise, heard during stationary or low speed parking
lot maneuvers, the duration is usually less than one second. The noise usually occurs near the ends of steering travel when reversing direction. This noise
condition typically does not develop until the vehicle has accumulated at least a few hundred miles.
DIAGNOSIS:
The noise may or may not go away after the vehicle has been operated for 10-15 minutes, so it may be necessary to not operate the vehicle for
approximately 60 minutes or more before the noise can be reproduced during the diagnostic procedure. The noise may decrease in severity or disappear
when the ambient temperature is below 7°C (45°F). Any break, (loosening fittings, replacing pump or lines) made in the Power Steering (P/S) fluid
system before the diagnostic procedure is performed, will temporarily eliminate the noise for approximately 200 miles.
Start the engine and turn the steering wheel to the right until it reaches the stop. Jerk (quickly move) the steering wheel back toward the left, repeat
several times or if the noise is heard, perform the Repair Procedure. Turn the steering wheel to the left until it reaches the stop. Jerk the steering wheel
back toward the right, repeat several times. If the noise is heard, perform the Repair Procedure.
PARTS REQUIRED:
1
05011872AA
Line, Power Steering Pressure
1
05011 873AA
Line, Power Steering Return
AR
04883077
Fluid, Power Steering
2
04546098
Clip, Line
1
04641780
Strap, Tie
1
06035824
Clamp, Hose
POLICY: Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
19-50-17-90
0.4 Hrs.
FAILURE CODE: P8 - New Part
Repair Procedure
This bulletin involves installing revised power steering pressure and return lines.
WARNING:
POWER STEERING OIL, ENGINE PARTS AND THE EXHAUST SYSTEM MAY BE EXTREMELY HOT IF THE ENGINE HAS BEEN
RUNNING. DO NOT START THE ENGINE WITH ANY LOOSE OR DISCONNECTED LINES. DO NOT ALLOW LINES TO TOUCH HOT
EXHAUST MANIFOLD OR CATALYST.