Town & Country Van AWD V6-229 3.8L VIN L MFI (1994)
SAFETY RECALL -- Stamped Steel Road Wheels
Dear Chrysler Corporation Vehicle Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler Corporation has determined that a defect which relates to motor vehicle safety exists in some 1994 model Dodge Grand Caravan, Chrysler
Town & Country and Plymouth Grand Voyager vehicles. The lug nuts attaching the stamped steel road wheels may loosen and result in a wheel
becoming loose. This could result in an accident without prior warning.
Your vehicle, identified on the enclosed form, is affected. For this reason we ask that you arrange for service to correct the condition without delay. The
service and required parts as described in this letter will be provided free of charge.
The stamped steel road wheel lug nut seats may have been misformed with an incorrect taper, which can result in loosening of the lug nuts. These wheels
were used on vehicles equipped with 15" wheels with full wheel covers and also for 15" full size spare tires.
You may inspect for suspect wheels yourself. Please refer to the instructions on the reverse side of this letter for details. If no suspect wheels are found,
no further action is necessary. Please mark "INSPECTED -- OK" on the pre-addressed Vehicle Disposition Form portion of the enclosed owner
notification form and put it in the mail. No postage is required. If you prefer not to do the inspection yourself, your dealer will do the inspection for you.
To correct the condition, your dealer will inspect the manufacturing plant code of all steel wheels and replace any suspect wheels. The inspection will
take less than one-half hour to complete. However, additional time may be required depending on how many wheels require replacement and how dealer
appointments are scheduled and processed. To obtain this free service:
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Contact your dealer as soon as possible to schedule an appointment for the service. If you performed the wheel inspection, be sure to inform your
dealer of the number of suspect wheels found on your vehicle so the proper quantity of replacement wheels is ordered prior to your service
appointment.
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Take the enclosed Owner Notification Form with you at the time of your appointment and give it to your dealer. The form identifies the vehicle and
the service that is required.
If you have any problem obtaining the needed repair, please call the Chrysler Customer Center, toll free, at (800) 992-1997. A representative will assist
you in getting your vehicle repaired.
We regret any inconvenience which this action may cause you. However, we are concerned about your safety. If your dealer fails or is unable to remedy
this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety
Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the Toll Free Auto Safety Hotline at 1-800-424-9393. (Washington D.C. area
residents may call 366-0123.)
Thank you for your attention to this important matter.
STAMPED STEEL WHEEL INSPECTION INSTRUCTIONS
1994 DODGE GRAND CARAVAN, PLYMOUTH GRAND VOYAGER AND CHRYSLER TOWN & COUNTRY
FOR VEHICLES EQUIPPED WITH 15" STAMPED STEEL WHEELS:
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Remove all wheel covers.
