B350 1 Ton Van V8-360 5.9L (1994)
because the normal braking system will continue to operate. However, the increased brake pedal travel occurs unexpectedly and a vehicle crash can
occur if the driver is alarmed and does not continue to apply the brake pedal.
To correct this condition, the undersized valve must be removed and replaced with a new valve.
The work will take less than one hour to complete. However, additional time may be required depending on how dealer appointments are scheduled and
processed. To obtain this free service:
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Contact your dealer as soon as possible to schedule an appointment for the free service.
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Take the enclosed Owner Notification Form with you at the time of your appointment and give it to your dealer. The form identifies the vehicle
and the service that is required.
If you have any problem obtaining the needed repair, please contact the Chrysler Zone Service Office in your area. (It is listed under "Service
Assistance" in your Owner's Manual.) A Zone representative will arrange for prompt attention to your vehicle.
We regret any inconvenience which this action may cause you. However, we are concerned about your safety. If your dealer fails or is unable to remedy
this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety
Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the Toll Free Auto Safety Hotline at 1-800-424-9393. (Washington D.C. area
residents may call 366-0123.)
Thank you for your attention to this important matter.