Caliber L4-2.4L (2009)
Dealers are encouraged to consider alternative scheduling and servicing
approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a Chrysler Mobile Service approved
repair.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry
as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner's name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted
by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to
schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of
various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
Chrysler
Caution Information
CAUTION:
To avoid a possible voltage spike that could damage the PCM, the ignition key must be in the "OFF" position and the negative battery able must be
disconnected before unplugging the PCM connectors.
A. PCM Replacement For PM/MK Models (See Section "B" For JS/JC Models)
1.
Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during
the flash process. Set the battery charger timer (if so equipped) to continuous charge.
NOTE:
Use an accurate stand alone voltmeter. The battery charger voltmeter may not be sufficiently accurate. Voltages outside of the specified range
will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC
blower motor to lower the voltage.
2.
Determine the PCM software part number using the following procedure:
Using StarSCAN:
a.
Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle.
b.
Place the Ignition in the "RUN" position, then Power "ON" the StarSCAN.
c.
Starting at the "Home" screen select "ECU View".
d.
Touch the screen to highlight "PCM" in the list of modules.
e.
Select "More Options".
f.
Select "ECU Flash".
g.
Record the part number at the top of the Flash PCM screen for later reference.
Using StarMOBILE:
a.
Connect the CH9410 StarMOBILE ethernet cable to the StarMOBILE and the dealer's network drop.
b.
Connect the CH9404 StarMOBILE vehicle cable to the StarMOBILE and the vehicle.
