Caravan V6-3.3L VIN R (2003)
Evaporator Drain Tube: Customer Interest
A/C - Water Leaks Onto Passenger Front Floor
NUMBER: 23-010-04 REV. A
GROUP: Body
DATE: September 9, 2004
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-010-04, DATED APRIL 29, 2004, WHICH SHOULD BE REMOVED
FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDITIONAL MODELS AND
REVISED LABOR OPERATIONS.
SUBJECT:
Passenger Compartment Floor Water Leak
OVERVIEW:
This bulletin involves sealing the opening for the evaporator hose/drain tube with RTV sealer.
MODELS:
2001-2004
(AN)
Dakota
**2004 - 2005
(CS)
Pacifica**
2001 - 2003
(DN)
Durango
**2002 - 2005
(KJ)
Cherokee (International Markets)**
2001 - 2004
(RS)
Caravan, Voyager, Town & Country
NOTE:
**This bulletin applies to KJ vehicles that are Right Hand Drive (RHD).**
SYMPTOM/CONDITION:
Water may enter the passenger compartment between the HVAC housing and the bulkhead. A foam seal is used to seal the heater housing to the
bulkhead. Condensation from the A/C evaporator can run along the evaporator drain tube and enter the passenger compartment if the seal between the
HVAC housing and the bulkhead is not sealed properly. This will result in wet passenger compartment carpet when the air conditioning is operating.
DIAGNOSIS:
If the symptom exists, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
Locate the evaporator hose and drain tube opening in bulkhead at the rear of the engine compartment. Apply a bead of RTV sealer, p/n 04467708 or
equivalent, to the perimeter of the opening to seal the joint between the bulkhead and the HVAC gasket and the joint between the drain tube and the
HVAC gasket.