Dakota 4WD V8-4.7L VIN N (2000)
Technical Service Bulletin # 13-001-00B
Date: 001027
Suspension - Snapping/Popping or Clunking
NUMBER: 13-001-00 Rev. B
GROUP: Frame And Bumpers
DATE: Oct. 27, 2000
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 13-01-00 REV. A, DATED JULY 28, 2000, WHICH SHOULD BE
REMOVED FROM YOUR FILES. THIS IS A COMPLETE REVISION AND NO **ASTERISKS** HAVE BEEN USED TO HIGHLIGHT
REVISIONS.
SUBJECT:
Snapping/Popping/Clunking Sound Heard During Braking Or While Driving Over Bumps
OVERVIEW:
This bulletin involves replacing the torsion bar anchor and on some vehicles, the transmission crossmember.
MODELS:
2000
(AN)
Dakota
2000-2001
(DN)
Durango
2000
(R1)
Dakota (International Markets)
NOTE:
THIS BULLETIN APPLIES TO 4X4 (AN) DAKOTA VEHICLES BUILT BEFORE NOVEMBER 15, 1999 (MDH 1115XX), ALL 4X4 (DN)
DURANGO VEHICLES, AND ALL (R1) DAKOTA (INTERNATIONAL MARKET) VEHICLES
SYMPTOM/CONDITION:
A snapping, popping or clunking sound may be heard while driving and braking over washboard roads, during a moderately hard stop at low speeds,
and/or while slowly driving over moderate bumps such as a driveway approach.
DIAGNOSIS:
1.
Road test the vehicle on a smooth surfaced road (preferably concrete) in an area where you can safely perform several abrupt stops from a speed of
20 mph.
2.
Accelerate the vehicle to approximately 20 mph.
3.
Apply the service brakes hard enough to allow the Antilock Brakes to activate. If a snapping, popping or clunking sound is heard, perform the
Repair Procedure. If the snapping, popping or clunking sound is not heard, repeat the procedure in reverse. If a snapping, popping or clunking
sound is now heard, perform the Repair Procedure. If the snapping, popping or clunking sound is still not heard, repeat the procedure one more
time in a forward direction before proceeding to the next step. If a snapping, popping or clunking sound is now heard, perform the Repair
Procedure.
NOTE:
DURING ANTILOCK BRAKING, IT IS NORMAL TO HAVE SOME PULSATIONS FELT THROUGH THE BRAKE PEDAL AND
THROUGH THE VEHICLE'S SUSPENSION. DO NOT CONFUSE NORMAL ANTILOCK BRAKING PULSATIONS FOR A SNAP-PING
/POPPING /CLUNKING SOUND.
4.
Slowly drive the vehicle over a moderate road input such as a driveway approach or a curb. If a snapping, popping or clunking sound is heard,
perform the Repair Procedure.
NOTE:
AN ALTERNATIVE DIAGNOSIS CAN BE PERFORMED ON A WASHBOARD ROAD BY APPLYING A LIGHT TO MODERATE BRAKE
WHILE DRIVING.