Durango 4WD V8-5.9L VIN Z (1998)
Technical Service Bulletin # 768
Date: 980201
Recall - Generator & Battery Cable Fasteners
No. 768
February, 1998
To: All Dodge Truck Dealers
Subject:
Safety Recall # 768 -- Power Distribution Center Generator and Battery Cable Fasteners
Models:
1998 Model Year Dodge Durango (DN) Trucks Built Through January 16, 1998 (MDH 011623)
Reference:
January 28, 1998 electronic mail (DMAIL) message on this subject.
The referenced DMAIL message instructed dealers to perform the following repair. Notification letters are now being mailed to owners of involved
vehicles for which this service has not yet been completed according to our records.
The fasteners that secure the generator and battery cables to the power distribution center (PDC) on about 37,900 of the above listed vehicles, may have
been improperly tightened. This may result in arcing at the connection which may potentially cause a fire in the engine compartment. To correct this
condition, the generator and battery cable PDC fasteners on all involved vehicles must be tightened.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory, and should perform this recall on vehicles in
for service as determined by using DIAL System Function 70.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or the
current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number
(VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53, 70 and VIP
All involved vehicles were entered to DIAL System Functions 53, 70 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of incomplete vehicles. The customer name, address and phone number is listed if
known. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type "53" at the "ENTER
FUNCTION" prompt, then type "ORD768".
Parts
No parts are required for this service.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer
reference as needed.
Service Procedure
1.
With the ignition key in the OFF position, disconnect the battery.
NOTE:
To enhance customer satisfaction, remember to record all radio settings before disconnecting the battery and to reset all electronic memory
(clock, radio settings, etc.) when you have completed the service procedure.
2.
Remove the PDC cover. The PDC is located on the left (driver's) side of the engine compartment, just behind the battery (Figure 1).
