Intrepid V6-3.2L VIN J (1998)
Technical Service Bulletin # 777
Date: 980501
Recall - Passenger Air Bag Module
No. 777
May, 1998
To: All Dodge and Chrysler-Plymouth Dealers
Subject:
Safety Recall # 777 -- Passenger Air Bag Module
Models:
Certain 1998 Model Year Dodge Intrepid and Chrysler Concorde (LH) Vehicles
The passenger air bag module on about 50 of the above listed vehicles, may not contain some required components. As a result, the passenger air bag
will not inflate during an accident. To correct this condition, the passenger air bag module must be replaced.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory. and should perform this recall on vehicles in
for service as determined by using the DIAL VIP System.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or the
current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number
(VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of incomplete vehicles. The customer name, address and phone number is listed if
known. Parts information is also provided. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this
system, type "53" at the "ENTER FUNCTION" prompt, then type "ORD777".
Parts
IMPORTANT:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved.
Additional parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough Passenger Air
Bag Module Packages, Recall PN CCA07770, to service 100% of those vehicles.
Each parts package contains the following components:
Quantity
Description
1
Passenger Air Bag Module
1
UPS Hazardous Material 5-Part Shipper
1
Return Address Label
1
Shipping Instructions
1
UPS Log Book Example
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule
appointments for this service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer
reference as needed.
Completion Reporting and Reimbursement
