Journey AWD V6-3.5L (2009)
9. If the locking assembly work's properly then the lock knob has been rubbing the Door Trim Panel (Fig 1).
10. Inspect the three ribs inside the lock knob hole and verify how they look compared to (Fig 2) number two and three in.
11. Do the ribs match number two (Fig 2).
a. Yes >> Continue the repair.
b. No >> This Service Bulletin does not apply.