Journey AWD V6-3.5L (2009)
Console: Customer Interest
Interior - Sunglass Holder Will Not Stay Latched
NUMBER: 23-004-10
GROUP: Body
DATE: February 27, 2010
SUBJECT:
Sunglass Holder Will Not Stay Latched
OVERVIEW:
If the overhead console endures excessive heat the bezel may warp and the sunglass holder door will not stay latched in the closed position. Dealers are
required to replace the bezel and follower arm which guides the sunglass holder door.
MODELS:
2009
(JC)
Journey
NOTE:
This bulletin applies to vehicles built before March 27, 2009 (MDH0327XX).
SYMPTOM/CONDITION:
The customer may experience the sunglass holder door unlatching and not return returning to the closed position in high heat conditions.
DIAGNOSIS:
Inspect the sunglass holder door, if it does not return to the closed position, perform the Repair Procedure.
PARTS REQUIRED:
NOTE:
Each kit will include two follower arms but only one is needed to perform the repair procedure.
SPECIAL TOOLS/EQUIPMENT REQUIRED:
REPAIR PROCEDURE:
1. Remove the overhead console assembly. Refer to the detailed removal procedures available in: DealerConnect > TechCONNECT under: Service
Info > Electrical > Message Systems > Overhead Console> Removal > Console Assembly.