RAM 1500 Truck 4WD V8-5.7L (2011)
Amplifier: Customer Interest
Audio System - Static/Squeal/Int. Sound From Speakers
NUMBER: 08-018-11
GROUP: Electrical
DATE: April 21, 2011
SUBJECT:
Static, Squeal, No Sound, Or Intermittent Sound From Speakers
OVERVIEW:
This Bulletin involves removing and replacing the amplifier.
MODELS:
2010-2011
(DS)
1500 Pickup
2010-2011
(DJ)
2500Pickup
2010-2011
(D2)
3500Pickup
2011
(JC)
Journey
2011
(WK)
Grand Cherokee
2011
(WD)
Durango
NOTE:
This bulletin applies to DS, DJ, D2 vehicles built between July 15, 2010 (MDH 0715XX) and November 30, 2010 (MDH 1130XX) equipped with 9
Amplified Speakers w/Subwoofer (sales code RC3) or 9 Amplified Speakers (sales code RCZ).
NOTE:
This bulletin applies to DS, DJ, D2 vehicles built between July 15, 2010 (MDH 0715XX) and February 28, 2011 (MDH 0228XX), equipped with
Premium / Speakers (sales code RCK).
NOTE:
This bulletin applies to WK, WD vehicles built between July 15, 2010 (MDH 0715XX) and November 29, 2010 (MDH 1129XX) equipped with 9
Amplified Speakers w/Subwoofer (sales code RC3).
NOTE:
This bulletin applies to JC vehicles built between November 15, 2010 (MDH 1115XX) and January24, 2011 (MDH 1124XX) equipped with 6
Premium Speakers w/Subwoofer (sales code RC9).
SYMPTOM/CONDITION:
The customer may experience the following in all radios modes (AM/FM/CD):
^
Static, crackling, or squealing sound from speakers.
^
No sound, or intermittent sound.
DIAGNOSIS:
There will be no diagnostic codes set with this condition.
NOTE:
Special scripts have been added to wiTECH to report the Amplifier serial number. These scripts are made available in the same manner as a service
flash update and will appear as a lighting bolt through the module (Amplifier). When these scripts are executed, by double clicking on the module, a
popup window will appear displaying the installed Amplifier's serial number.
