RAM 2500 Truck 4WD L6-5.9L DSL Turbo VIN C (2004)
Technical Service Bulletin # C44
Date: 040201
Campaign - A/T Cooler Line Replacement
February 2004
Customer Satisfaction Notification No. C44
Transmission Cooler Line
Models
2003-2004 (DR) Dodge Ram Pick-Up Trucks
NOTE:
This notification applies only to the above vehicles equipped with a 5.9L Cummins diesel engine (Sales Code ETC or ETH) and an automatic
transmission (Sales Code DG8 or DGP) built through November 24, 2003 (MDH 112407).
IMPORTANT:
Some of the involved vehicles may be in dealer vehicle inventory.
Dealers should complete this repair on these vehicles before retail delivery.
Dealers should also perform this repair on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The transmission cooler line on about 97,000 of the above vehicles can transmit high pressure pulses when the vehicle is operated at heavy loads. These
pulses may cause the engine-mounted transmission cooler to crack and leak fluid which could result in significant transmission damage.
Repair
The transmission cooler line must be replaced on all involved vehicles. In addition, the engine-mounted transmission cooler must be inspected and
replaced if necessary.
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection determines that transmission cooler
replacement is required and the vehicle must be held overnight.
Parts Information
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DIAL System or on the DealerCONNECT Claim Entry Screen located on the
Service tab. Claims submitted will be used by DaimlerChrysler to record service completions and provide dealer payments.