RAM 3500 Truck 2WD V8-5.7L (2008)
Technical Service Bulletin # J10
Date: 090810
Recall - Wiper Motor Replacement
August 2009
Dealer Service Instructions for:
Safety Recall J10
Windshield Wiper Motor
Models
2008 (DR) Dodge Truck (1500 series pickup)
2008-2009 (DH) Dodge Truck (2500 series pickup)
2008-2009 (D1) Dodge Truck (3500 series pickup)
2008-2009 (DC) Dodge Truck (3500 series cab chassis)
2008-2009 (DM) Dodge Truck (4500/5500 series cab chassis)
NOTE:
This recall applies only to the above vehicles built through October 24, 2008 (MDH 102409).
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in
for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The windshield wiper motor on about 65,000 of the above vehicles may fail under certain operating conditions. A loss of windshield wipers could limit
the driver's visibility and cause a crash without warning.
Repair
The windshield wiper motor must be replaced.
Parts Information
Special Tools
No special tools are required to perform this service procedure.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.