RAM 4500 Chassis Cab Truck 4WD L6-6.7L DSL Turbo (2011)

Cellular Phone: Customer Interest
Cell Phone - Loss Of HFM Communication
NUMBER: 08-015-11
GROUP: Electrical
DATE: April 06, 2011
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 11-034. ALL APPLICABLE SOLD
AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE,
USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Loss Of Communications With HFM
OVERVIEW:
This Bulletin involves performing a USB service flash of the Hands Free Module (HFM).
MODELS:
2011
(LC)
Challenger
2011
(MK)
Compass / Patriot
2011
(PM)
Caliber
2011
(WK)
Grand Cherokee
2011
(W2)
Grand Cherokee
2011
(WD)
Durango
2011
(KK)
Liberty
2011
(K1)
Cherokee
2011
(KA)
Nitro
2011
(JS)
Avenger/200
2011
(DS)
1500 Pickup
2011
(DJ)
2500 Pickup
2011
(D2)
3500 Pickup
2011
(DD)
3500 Cab Chassis
2011
(DP)
4500/5500 Cab Chassis
2011
(DX)
1500 Pickup (Mexico)
2011
(JK)
Wrangler
2011
(RT)
Grand Caravan / Town & Country
NOTE:
This bulletin applies to PM/MK vehicles built from October 26, 2010 (MDH 1026XX) to November 22, 2010 (MDH 1122XX) equipped with
UCONNECT VOICE COMMAND W/BLUETOOTH (sales code RSP, RSQ for international) and without MEDIA CENTER 730N
CD/DVD/MP3/HDD/NAV (sales code RER) or MEDIA CENTER 735N CD/DVD/HDD/NAV (sales code REW) or MEDIA CENTER 731N
CD/DVD/HDD/NAV (sales code REP).
NOTE:
This bulletin applies to WK/W2/WD/KK/K/KA vehicles built from November 8, 2010 (MDH 1108XX) to November 22, 2010 (MDH 1122XX),