Sprinter 2500 V6-3.0L DSL Turbo VIN 45 (2007)
Technical Service Bulletin # H09
Date: 080401
Recall - Head Impact Non-Compliance
April 2008
Dealer Service Instructions for:
Safety Recall H09
Head Impact Protection Pads
Models
2007-2008 (VB) Dodge Sprinter 2500
2007-2008 (VB) Freightliner Sprinter 2500
NOTE:
This recall applies only to the above vehicles equipped with a 144 inch wheel base and standard roof height built from August 26, 2006 through
January 15, 2008 (MDH 082601 through 011501).
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles
before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in
for, service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
Rear seating head impact protection pads on about 570 of the above vehicles may not have been installed during vehicle assembly. This could increase
the risk of injury to rear seat occupants if the vehicle is involved in a crash under certain conditions. Accordingly, these vehicles fail to conform to
Federal Motor Vehicle Safety Standard (FMVSS) No. 201U "Occupant Protection in Interior Impact."
Repair
Involved vehicles must be inspected for the presence of rear head impact protection pads. Vehicles found without head impact protection pads must have
them installed.
NOTE:
The owner notification for this recall will be delayed until an adequate quantity of parts is available.
Parts Information
NOTE:
Your patience is requested as we expedite parts for this recall. Dealers are initially asked to only order parts for vehicles with a prospective buyer for
installation prior to delivery.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims
submitted will be used by Chrysler to record recall service completions and provide dealer payments.