Crown Victoria V8-4.6L SOHC VIN 6 (1996)
Technical Service Bulletin # 96S38
Date: 960401
Recall - Driver Door Latch Inspection/Replacement
96S38
SAFETY RECALL
Certain 1996 Lincoln Town Cars/Thunderbird/Cougar/Crown Victoria/Grand Marquis/Explorer and Aerostar Vehicles for Inspection and, If Necessary,
Replacement of the Driver Door Latch
Dealer Letter
Attachment I
^
Administrative Information
Attachment II
^
Labor Allowances
^
Parts Ordering Information
Attachment III
^
Technical Information
Customer Notification Letter
Attachment I - Administrative Information
OASIS
You must use OASIS to determine if a vehicle is eligible for this recall.
Please Note
Correct all vehicles in stock before delivery. Federal law requires dealers to complete any outstanding safety recall service before a new vehicle is
delivered to the buyer or lessee. Violation of this requirement by a dealer could result in a civil penalty of up to $1,000 per vehicle.
Promptly Correct
Affected vehicles on the enclosed list.
Other eligible vehicles which are brought to your dealership.
Dealer-Owner Contract
Immediately contact any affected owner whose name is not on the list. Give owner a copy of the Owner Letter.
Regional Contact
Advise regional office if:
^
an owner cannot be contacted.
^
an owner does not make a service date.
Claims Submission
Enter claims using DWE. See ACESII Manual, Sections 5 and 6.
Warranty and Policy Manual
See Sections 5 and 6 of the ACESII Manual.
Refunds
See Section 3-59 of the ACESII Manual.
Attachment II - Labor and Parts Information
Labor Allowances
Submit using DWE.
OPERATION DESCRIPTION
HOURS
LABOR OPERATION
Inspect Latch For Suspect Date Codes
0.2 Hrs.
96S38A
Replace Latch Assembly (Includes Inspect Above):
0.6 Hrs.
96S38B
Crown Victoria Grand Marquis, Explorer and Aerostar
Replace Latch Assembly (Includes Inspect Above):
0.7 Hrs.
96S38C
