Crown Victoria V8-4.6L SOHC VIN 6 (1996)
Technical Service Bulletin # 96B98
Date: 960801
Campaign - Suspension Bracket Weld Inspection/Repair
96B98
OWNER NOTIFICATION PROGRAM
Certain 1995 and 1996 Crown Victoria, Grand Marquis, and Town Car Vehicles - Front Suspension Lower Arm Frame Bracket Welds
Dealer Letter
Attachment I
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Administrative Information
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Refund Codes
Attachment II
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Labor Allowances
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Parts Ordering Information
Attachment III
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Technical Information
Customer Notification Letter
Attachment I - Administration Information
OASIS
You must use OASIS to determine if a vehicle is eligible for this program.
Please Note
Correct all vehicles in stock before delivery.
Promptly Correct
Affected vehicles on the enclosed list.
Other eligible vehicles which are brought to your dealership.
Dealer-Owner Contact
Immediately contact any affected owner whose name is not on the list. Give owner a copy of the Owner Letter. Arrange with the owner for a service date.
Claims
Enter using DWE. See ACESII Manual, Sections 5 & 6.
Owner Refunds
See ACESII Manual, Section 3-59 for submission procedures.
For owner-paid repairs made before date of the Owner Letter (or after the date of the Owner Letter if an emergency repair was made away from the
servicing dealer), enter using DWE:
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Program Code Field - Program Number 96B98
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Misc. Expense Field - Refund
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Misc. Expense Field - Admin.
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Misc. Expense Field - 0.2 Hr.
Rental Vehicles
To claim for rental costs, enter the word "LOANER" plus the number of days the vehicle was used in the Miscellaneous Expense area.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
LABOR OPERATIONS
HOURS
OPERATION DESCRIPTION
Inspect Only:
0.4 Hrs.
B98A
Repair One Bracket - Areas B an C (includes Inspection):
0.8 Hrs.
B98B
Repair Both Brackets - Areas B and C (includes
0.9 Hrs.
B98C
