Crown Victoria V8-4.6L SOHC VIN 6 (1996)
OWNER REFUNDS FOR TSB 01-21-14
Ford Motor Company will only refund owner-paid repairs for TSB 01-21-14 made before September 27, 2002 on CVPI vehicles currently in law
enforcement duty. No other requests for refunds including repairs not endorsed by Ford Motor Company will be accepted. Refer to ACESII manual for
refund information.
Program Code:
02B02
Misc. Expense:
REFUND
Misc. Expense:
ADMIN
Misc. Expense:
0.2 Hr.
RENTAL CARS
The use of rental vehicles is not authorized for this program.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS ORDERING INFORMATION
LAW ENFORCEMENT VEHICLES:
Beginning October 22, 2002 law enforcement fleets using CVPI vehicles currently in law enforcement duty will be asked to register using their Fleet
Identification Number (FIN) to allow priority parts ordering. Fleets without web access or FIN codes may register at the Police Interceptor Registration
Center via telephone. Eligible fleets may establish a FIN code by calling the Fleet Customer Information Center.
Once on the website the fleet representative will input fleet name contact and vehicle information. The fleet representative must also certify he/she agrees
to review information on the website. Fleets without web access will be sent information contained on the website. Once the required information is
provided an Authorization Number will be generated by the website. The fleet will provide their dealer(s) of choice the Authorization Number which
will allow priority ordering of parts.
Dealers will then contact the Low Volume Coordination Center and provide the fleets Authorization Number to order parts (up to the authorized
quantity). A verification of the Authorization Number will be performed and the parts will be ordered for you by the Program Coordination Center.
Fleets who do not register may still order parts through their servicing dealer(s); however priority fulfillment of parts orders will be given to registered
fleets.
Depending upon law enforcement fleet registrations upgrade kits should arrive at your dealership after October 28, 2002. It is estimated that 10% of total
kits required to upgrade CVPI vehicles will be available by October 31, 2002. No kits will be available for law enforcement fleets that choose not to
register or for retail purchase and installation until supply exceeds registered law enforcement demand. It is anticipated that parts ordering restrictions
will be removed beginning January 2, 2003.
Attachment III - Technical Information
OVERVIEW
This procedure provides details for installation of the following:
For all affected vehicles
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Two (2) rear axle shields
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One (1) differential cover shield
