Crown Victoria V8-4.6L SOHC VIN W (2005)
Requests for approval after completion of the repair will not be granted. Tires damaged during dismounting and re-mounting are not eligible as related
damage.
ADDITIONAL LABOR TIME
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If a condition exists that requires additional labor to complete the repair, call the Special Service Support Center to request approval prior to
performing any additional labor. Requests for approval after completion of the repair will not be granted.
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It you encounter aftermarket equipment or modifications to the vehicle which might prevent the repair of the covered condition, call the Special
Service Support Center.
OWNER REFUNDS
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Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the
reimbursement plan, which is posted with this bulletin. This plan is also available to owners through the Customer Relationship Center (CRC). The
CRC will direct owners to seek reimbursement through authorized dealers or, at their option, directly through Ford Motor Company at P.O. Box
6251, Dearborn, MI 48121-6251.
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Dealers are also authorized to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date
specified in the reimbursement plan. Refund claims that include other non-covered repairs, or those judged by Ford to be excessive, will not be
accepted for reimbursement.
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This safety recall must still be performed, even if the customer has paid for a previous repair. Claiming a refund will not close the recall on the
vehicle.
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Refund claims for wheel purchases due to normal usage and wear - i.e., curb dents, or from accidents or for reasons relating to "extra" spare wheel
supplies or those judged by Ford to be excessive will not be accepted for reimbursement.
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Refund Claiming Information. (Submit on separate repair line.)
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Program Code: 07S48
- Misc. Expense: ADMIN
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Misc. Expense: REFUND
- Misc. Expense: 0.2 Hrs.
RENTAL VEHICLES
The use of rental vehicles is not authorized for this program.
CLAIMS PREPARATION AND SUBMISSION
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Enter claims using Direct Warranty Entry (DWE).
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Refunds or related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. Related damage
requires approval from the Special Service Support Center.
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Refer to ACESII manual for claims preparation and submission information.
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Additional labor (MT) must be claimed on a separate repair line (prior approval from the SSSC is required).
Attachment II - Labor and Parts Information
