Crown Victoria V8-4.6L SOHC VIN W (2005)
ADDITIONAL LABOR TIME
If a condition exists that requires additional labor to complete the repair call the Special Service Support Center to request approval prior to performing
any additional labor. Requests for approval after completion of the repair will not be granted.
OWNER REFUNDS
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Ford Motor Company is offering a refund for owner-paid repairs covered by this recall if the repair was performed prior to the date indicated in the
reimbursement plan which is posted with this bulletin. This plan is also available to owners through the Customer Relationship Center (CRC). The
CRC will direct owners to seek reimbursement through authorized dealers or at their option directly through Ford Motor Company at P.O. Box 6251,
Dearborn MI, 48121-6251.
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Dealers are also authorized to refund owner-paid emergency repairs that were performed away from an authorized servicing dealer after the end date
specified in the reimbursement plan. Refund claims that include other non-covered repairs or those judged by Ford to be excessive will not be
accepted for reimbursement.
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This safety recall must still be performed, even if the customer has paid for a previous repair. Claiming a refund will not close out the VIN for this
recall.
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Refund Claiming Information (Submit on separate repair line.)
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Program Code: 05S38
- Misc. Expense: ADMIN
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Misc. Expense: REFUND
- Misc. Expense: 0.2 Hrs.
RENTAL VEHICLES
A rental vehicle is only authorized when there is damage to the fusible link and copper wires are exposed. Dealers must contact the Special Service
Support Center for prior approval. It is anticipated that rental vehicles will only be required under very limited circumstances.
CLAIMS PREPARATION AND SUBMISSION
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Labor Operation "05538C" requires prior approval from the Special Service Support Center.
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Enter claims using Direct Warranty Entry (DWE).
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Refund or related damage must be claimed on a repair line that is separate from the repair line on which the FSA is claimed. Related damage requires
approval from the Special Service Support Center.
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"MT" labor should be submitted on a separate repair line with the related damage flag checked. "MT" labor requires prior approval from the Special
Service Support Center. Refer to ACESII manual for claims preparation and submission information.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS REQUIREMENTS / ORDERING INFORMATION
