Econoline E350 1 Ton V8-5.4L Prop SOHC VIN Z (1998)
DEALER-OWNER CONTACT
Immediately contact any affected owner whose name is not on the list. Give owner a copy of the Owner Letter and schedule a service date.
REGIONAL CONTACT
Advise regional office if an owner:
^
cannot be contacted
^
does not make a service date
CLAIMS SUBMISSION
Enter claims using DWE. See ACESII Manual, Sections 5 and 6.
REFUNDS
See Section 3 of the ACESII Manual.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS REQUIREMENTS
Parts Ordering Information
1.
Speedometer driven gear must be ordered first. Call the Recall Hotline at 1-800-325-5621. The gears will be sent free of charge. Be prepared to
provide the VIN and mileage for the vehicle being serviced and your Parts and Accessories code to the Hotline Analyst. When the gear is ordered
the Recall Hotline will calculate the proper mileage for the vehicle. The mileage given to you by the Recall Hotline should be given to the
Instrument Cluster Order Center as described below.
2.
Instrument Cluster must be ordered second. Call the Instrument Cluster Order Center at 1-800-259-9700. All orders and questions for instrument
clusters should be directed to this order center. Do not order a cluster using the existing mileage on the customer's vehicle. Use only the calculated
mileage given to you by the Recall Hotline when the speedometer driven gear was ordered.
Instrument Cluster Part Numbers:
The old cluster should be handled according to instructions that will be sent with the new cluster.
NOTE:
The speedometer driven gear and the instrument cluster will be shipped to arrive the next day as long as the order is received before 2:00 p.m.
Eastern Time.
