Edge AWD V6-3.5L (2009)
Navigation Module: Customer Interest
SYNC(R) System - Software Update For Various Concerns
TSB 09-26-8
01/04/10
SYNC SOFTWARE UPDATE - VARIOUS ISSUES
FORD:
2008-2009 Focus, Fusion, Taurus X, Taurus,
Edge, Explorer Sport Trac, Explorer
2009 Escape, Expedition, F-150,
F-Super Duty, Flex
LINCOLN:
2008-2009 MKZ
2009 MKS
2008-2009 MKX, Navigator
MERCURY:
2008-2009 Milan, Sable, Mountaineer
2009 Mariner
This article supersedes TSB 9-22-14 to update the Service Procedure.
ISSUE
Some 2008 and 2009 SYNC® equipped vehicles may exhibit one or more of the following symptoms:
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Universal Serial Bus (USB) port inoperative.
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USB audio muting when using various non-Apple USB devices.
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Phone book access difficulty on certain 2-digit phone book entries when using voice commands.
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Excessive background noise and/or poor voice sound quality.
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Phone book auto download inoperative on supported devices.
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SYNC steering wheel control (SWC) switches being inoperative intermittently.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
Reprogram the accessory protocol inter[ace module (APIM) to the following consumer inter[ace processor (CIP) software levels.
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9L3T-14D544-AE (vehicles not equipped with SYNC V2, 911 Assist and Vehicle Health Report)
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9L2T-14D544-BE (vehicles already equipped with SYNC V2, 911 Assist and Vehicle Health Report)
Service Pack files may be obtained at www.syncmyride.com.
Reprogram the APIM
Contains software fix updates for the following:
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Phone book auto download inoperative.
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USB audio muting.
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SYNC steering wheel control (SWC) switches being inoperative.
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Voice recognition on 2-digit entries.