Escape 2WD L4-122 2.0L DOHC VIN B SFI (2001)
Please note that vehicles sold after November 16, 2000 will not receive priority handling for parts.
We urge you to carefully conduct inspections and manage your allocation of parts for this program.
NOTE:
All orders must be placed through the Recall Hotline (1-800 325-5621) for the first 30 days, until December 21, 2000. After that date, use the normal
order process.
ORDER INFORMATION DOR/COR
DOR/COR number 50197 identifies parts ordered for this campaign through the Recall Hotline (1-800-325-5621).
FCS-700 TAGS
FCS-700 Tags will be issued for each claim involving a wiper module (less motor) replacement. These returned assemblies will be inspected and dealers
will be "charged-back" for units that pass inspection criteria.
Less than 6% of the wiper module assemblies will require replacement.
DEALER PRICE
For latest prices, refer to:
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DOES II
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Updated Price Book
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
Attachment III - Technical Information
OVERVIEW
The affected vehicles in this program may require the replacement of the windshield wiper mounting arm and pivot shaft assembly (wiper module
assembly less motor). A two-part inspection must be performed to determine if replacement is required. The inspection includes the following:
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An inspection of the wiper link ball studs.
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An inspection of the wiper link plastic ball sockets.
If the vehicle fails the inspection process, a new windshield wiper mounting arm and pivot shaft assembly must be installed. This procedure gives details
of the inspection process and refers you to the service procedures in the Workshop Manual if replacement is required.
INSPECTION
CAUTION
Whenever the wiper arms are removed and reinstalled, proper torquing of the wiper arm nuts is critical.
1.
Verify that the wipers are in the "PARK" position and the key is in the "OFF" position before proceeding with inspection.
2.
Remove the windshield wiper arm nuts, then remove the wiper arms.
3.
Remove the left side cowl top vent panel.
4.
Disconnect the wiper motor electrical connector.
