Expedition 2WD V8-5.4L SOHC VIN L (1997)
Claiming Information
Program Code:
03S02
Misc. Expense:
REFUND
Misc. Expense:
ADMIN
Misc. Expense:
0.2 Hr.
RENTAL VEHICLES
The use of rental vehicles is not authorized for this program.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS REQUIREMENTS
Parts will not be direct shipped for this recall. Order your parts requirements through normal order processing channels
PARTS RETENTION
MANDATORY: Return all replaced Steering Shafts (3B676) to Warranty Parts and Return Center, 15090 Commerce Drive North, Dearborn, MI 48120.
Follow normal shipping instructions described in the Warranty and Policy Manual.
DEALER PRICE
For latest prices refer to DOES II or updated price book.
EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.
Attachment III - Technical Information
SERVICE PROCEDURE
1.
Raise the vehicle on a hoist.
2.
Position the dust shield upon the steering shaft, away from the steering gear valve housing.