Explorer 2WD V6-245 4.0L SOHC VIN E EFI (1997)
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Enter claims using DWE.
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Refer to ACESII Manual for claims preparation and submission information.
OWNER REFUNDS
Ford Motor Company will only refund the cost of repairs for the camshaft chain tensioner and/or lower intake manifold gaskets made before the date of
the Owner Letter (or after the date of the Owner Letter if an
emergency repair was made away from the servicing dealer).
To qualify for the refund, the camshaft chain tensioner and/or lower intake manifold gasket must have been the causal part for the repair. All supporting
documentation must be retained in accordance with the Warranty and Policy Manual.
Refer to ACESII Manual for Refund information. Enter claims using DWE:
Program Code: 00M12
Misc. Expense: REFUND
Misc. Expense: ADMIN
Misc. Expense: 0.2 Hr.
Attachment II - Labor and Parts Information
LABOR ALLOWANCES
PARTS REQUIREMENTS
Parts Ordering Information
Parts will not be direct shipped for this recall. Order your parts requirements through normal order processing channels as noted below:
DOR/COR NUMBER
DOR/COR for this program is 50196