Explorer 4WD V6-4.0L (2009)
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Verify the ignition key is in the ON position.
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Verify the scan tool operation with a known good vehicle.
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Refer to Information Bus to diagnose no response from the PCM.
6. Carry out the network test.
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If the scan tool responds with no communication for one or more modules, refer to Information Bus.
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If the network test passes, retrieve and record the continuous memory DTCs.
7. If no DTCs related to the concern are retrieved, GO to Symptom Chart. See: Symptom Related Diagnostic Procedures